Information Collection & Use
When you place an order, we will request certain personally identifiable information from you on our order form, including your contact information (such as name, email, and shipping address) and financial information (such as credit card number, expiration date). We use this information for billing purposes and to fulfill your orders. If we have trouble processing an order, we will use this information to contact you. We will securely collect and store all personal financial information you provide to us purposes of processing payments and completing transactions. In some cases, we may securely provide this personal financial information to a third party vendor who provides us with payment processing services.
While making a purchase from Platinum Body Performance, you are given the option to create a username and password. This user name and password functionality offer you the ability to quickly and easily proceed through the checkout process on repeat visits.
Surveys or Contests
Platinum Body Performance often provides you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you, including your contact information (such as name and shipping address) and demographic information (such as zip code). We use this information to notify contest winners and award prizes and to send participants our HTML email newsletter. Participation in these surveys or contests is entirely voluntary and you, therefore, have a choice whether or not to disclose this information.
We may run contests or surveys in conjunction with affiliated websites or services. When we do so, the information you provide as part of your contest entry or survey response may also be provided to the affiliated website, but such practices will always be clearly marked at the point of entry.
If you choose to use our referral service to tell a friend about Platinum Body Performance, we will ask you for your friend’s email address. We will use this email address to send the link to your friend with your personal tracked code to ensure that you can be credited for the referral.
Cookies A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use both session ID cookies and tracking cookies. We use session cookies to make it easier for you to use Platinum Body Performance. A session ID cookie expires when you close your browser. We use tracking cookies to better understand how you use Platinum Body Performance, and to enhance your user experience. A tracking cookie remains on your hard drive for an extended period of time. You are free to decline cookies, but by doing so, you may not be able to take full advantage of all of our offerings. We do not link the information we store in cookies to any personally identifiable information you submit while using Platinum Body Performance.
California Do Not Track Notice Platinum Body Performance does not track its users over time and across third-party websites and therefore does not respond to Do Not Track signals sent by your browser or mobile application. Platinum Body Performance does not authorize the collection by third parties of personally identifiable information from Platinum Body Performance users.
Communications from us
You may change the email address and mobile number to which marketing communications will be sent via the My Account section of the Platinum Body Performance website or mobile app.
Customer Service Communications When you register with Platinum Body Performance, we will send you a welcoming email to verify your username and password. We will also communicate with you in response to your inquiries, to provide the services you request, and to manage your account. You may elect to receive customer service communications from us via email or telephone.
We understand how highly our users value the privacy and security of their personally identifiable information. We will disclose information collected from and about you to the following entities for the following purposes: (1) to our related companies, service providers, and suppliers, to enable them to fulfill a product or service request or to perform a business, professional or technical support function for us; (2) as necessary if we believe that there has been a violation of our Terms of Service or of our rights or the rights of any third party; and (3) to respond to judicial process and provide information to law enforcement agencies or in connection with an investigation on matters related to public safety, as permitted by law, or otherwise as required by law.
Third Party Advertisers
Platinum Body Performance may elect to display ads from third parties on its website or app properties. The ads appearing on Platinum Body Performance are delivered to users by a third party advertising partner. We do not share any website usage information about users with our third party advertising partners.
Links to Other Sites
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, delete or deactivate it by making the change on your My Account page or by emailing our Customer Support on the “Contact Us” link on the Platinum Body Performance site.
The security of your personal information is important to us. When you enter sensitive information (such as credit card number and/or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
In the event Platinum Body Performance goes through a business transition, such as a merger, acquisition by another company, or sale of all or a portion of its assets, your personally identifiable information will likely be among the assets transferred. If you are a registered Platinum Body Performance user, you will be notified via email of any such change in ownership or control of your personal information.
Changes in this Privacy Statement
Last Update: January 26, 2016